7-Step Professional Service Process
Every vehicle receives the same thorough, methodical approach that has made us South Dakota's trusted brake specialists.
Initial Consultation
We begin every service with a detailed discussion about your vehicle's brake performance, any symptoms you've noticed, and your driving habits. Our technicians listen carefully to understand your specific needs and concerns.
- • Discuss brake performance symptoms and concerns
- • Review vehicle maintenance history
- • Understand your driving conditions and needs
- • Explain our service process and timeline
Comprehensive Inspection
Our ASE-certified technicians perform a thorough 23-point brake system inspection, examining every component from the brake pedal to the wheels. We use precision measuring tools to assess pad thickness, rotor condition, and fluid quality.
- • Brake pad thickness measurement and wear patterns
- • Rotor thickness and surface condition analysis
- • Brake fluid contamination and moisture testing
- • Complete brake line and hose inspection
- • Caliper, master cylinder, and hardware evaluation
Detailed Assessment Report
You receive a comprehensive written report with digital photos showing the condition of your brake components. We explain our findings in clear, non-technical terms and provide prioritized recommendations with transparent pricing.
- • Detailed written report with digital photos
- • Clear explanation of all findings
- • Prioritized recommendations (immediate, soon, future)
- • Transparent pricing with no hidden fees
- • Options for different service levels and budgets
Service Authorization
We never perform any work without your explicit approval. You review the recommendations, ask questions, and decide which services to authorize. We respect your budget and timeline while ensuring your safety is never compromised.
- • Review all recommended services and pricing
- • Answer questions about procedures and parts
- • Discuss service timeline and vehicle availability
- • Obtain written authorization before beginning work
- • Provide loaner vehicle if needed for extended service
Professional Service Execution
Our ASE-certified technicians perform all brake work using manufacturer-specified procedures and professional-grade tools. We use only OEM or premium aftermarket parts and follow strict quality control processes throughout the service.
- • ASE-certified technicians perform all work
- • Manufacturer-specified procedures and torque specifications
- • OEM or premium aftermarket parts only
- • Professional-grade equipment and tools
- • Continuous quality monitoring during service
Quality Testing & Verification
Every brake service includes comprehensive testing to verify proper operation. We test brake pedal feel, stopping power, and system performance before your vehicle leaves our facility. Your safety is our primary concern.
- • Brake pedal feel and travel testing
- • System pressure and leak testing
- • Road test for proper brake function
- • Noise and vibration evaluation
- • Final safety inspection and documentation
Service Completion & Follow-up
We provide you with detailed documentation of all work performed, warranty information, and maintenance recommendations. Our commitment to your satisfaction continues long after you leave with follow-up calls and ongoing support.
- • Complete service documentation and warranty papers
- • Future maintenance schedule and recommendations
- • Follow-up call to ensure satisfaction
- • Ongoing technical support and advice
- • Service reminders and maintenance scheduling
